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Find the right contact

Pick what you’re trying to do. Use the suggested contact and include the checklist.

Pick up / deliver a container

Cargo/container status is typically handled by the terminal operator.

Best contacts
  • Terminal 5
    Operator: SSA Terminals (Seattle Terminals), LLC • Phone: 866-545-3142 • Website
    3443 W Marginal Way SW, Seattle, WA 98106
  • Terminal 18
    Operator: SSA Terminals (Seattle Terminals), LLC • Phone: 866-545-3142 • Email: T18CustomerService@SSAMarine.com • Website
    1050 SW Spokane St., Seattle, WA 98134
Include in your message
  • Terminal (T5 or T18)
  • Container number
  • Pickup/delivery date
  • Carrier / booking or BOL reference
  • Your company name + phone
  • What you need: status, appointment, release question, gate direction
Autos or breakbulk cargo
Best contacts
  • Terminal 46
    Operator: The Northwest Seaport Alliance • Phone: 800-657-9808 • Email: info@nwseaportalliance.com • Website
    401 Alaskan Way, Seattle, WA 98104
Include in your message
  • Cargo type (auto/breakbulk)
  • ETA/date window
  • Booking/reference (if available)
  • What you need: receiving/delivery instructions, access, staging
Cruise terminal operations
Best contacts
  • Bell Street Cruise Terminal (Pier 66)
    Operator: Cruise terminal operations (see Port contact) • Phone: 206-644-1355 • Email: ops@cruiseterminals.com • Website
    2225 Alaskan Way, Seattle, WA 98121
  • Smith Cove Cruise Terminal (Pier 91)
    Operator: Cruise terminal operations (see Port contact) • Phone: 206-787-3529 • Email: sea91ops@pcsterminals.com • Website
    2001 West Garfield Street, Seattle, WA 98119
Include in your message
  • Pier (66 or 91)
  • Sail date / ship name
  • What you need: operations question (not cruise line reservations)
Commercial moorage / maritime services
Best contacts
  • Terminal 91 Commercial Operations
    Phone: 206-787-3751 • Email: seaops@portseattle.org • Website
Include in your message
  • Vessel name
  • Dates needed
  • Service request (moorage, leasing, storage, services)
  • Callback number
Not sure / general question
Best contacts
  • Northwest Seaport Alliance (General)
    Phone: 800-657-9808 • Email: info@nwseaportalliance.com •
  • Port of Seattle (General Contact Form)
Include in your message
  • What you are trying to accomplish
  • Terminal (if known)
  • Date/time
  • Any reference numbers you have

Back to Terminals

Sea.net beta

Questions or want to participate in the project? Email info@sea.net (forwards to jm@seanet.com).